Having a happy, healthy, engaged workforce goes far beyond providing free food, gym memberships and a ping-pong table. While those perks are sure to be appreciated by employees, they do not do much in the way of motivating or retaining them. What it really comes down to is the employee-employer relationship. Here is what makes for a good relationship between employers and their employees.
1. Open communication
The key to any good relationship is communication that goes both ways. To create a work environment that supports open communication, consider implementing a web-based feedback platform. According to the survey by 15Five, 70 per cent of employees said they would be more likely to share information with managers if they could enter comments into an online feedback system.
2. Guidance and support
A leader cannot lead without providing direction. To build a stronger relationship with employees, employers must provide them with the necessary guidance and support to achieve their work goals. Employers need to have an idea of what those goals are to do that.
3. Opportunities and investments.
For employers, the benefits of a good employee-employer relationship include a workforce that is highly engaged, productive and satisfied in their role within the organisation. For employees, the advantages of the relationship should go beyond the paycheck and benefits package to include individualised training. Send employees to professional development events or invite leaders within the industry to speak during a monthly lunch-and-learn. Provide them with opportunities to grow and improve.
4. Gratitude and appreciation
It is in our nature to want to be praised for a job well done. It reassures, motivates and gives us the fuel we need to continue doing what we do well. In fact, Globoforce and SHRM’s 2015 Employee Recognition Report showed 86 per cent of the 823 HR professionals surveyed said values-based recognition increased employee happiness at work, so don’t hold back on the “thank you” notes and pats.
5. Interest in life outside of work
The employee-employer relationship should be professional, but that does not mean employers should not take the time to get to know the person behind the work. Strive to treat employees as people, not just worker bees. The key is to take an interest in employees’ lives outside of work.