Citizens not fully involved in service delivery, says report

Approved. Uganda Human Rights chairperson Med Kaggwa and ISER Executive Director Salimah Namusobya launch the report in Kampala last week. PHOTO BY EPHRAIM KASOZI

What you need to know:

  • Concern. The report touched on areas of health, education and water provision.
  • Speaking at the function, the chairperson of the Uganda Human Rights Commission, Mr Med Kaggwa, said the report has challenged his Commission to include the issues of participation in service delivery processes in their ongoing civic education drives.

Kampala. There is low citizen participation in service delivery at the local government level, a new report has revealed.
The report, which was conducted between 2016 and 2018 in Bushenyi, Kyenjojo, Kumi, Iganga, Mbale and Kayunga districts by the Initiative for Social and Economic Rights (ISER), an NGO, focused on citizen participation on water user committees (WUCs), health units management committees (HUMCs) and school management committees (SMCs).


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