Umeme has appointed Ms Florence Nsubuga as its new chief operations officer, with the hope that the former outage project manager will help sort the mess that has dogged the operations of the power distributor.
The power vendor has over the years struggled with a number of challenges in its operations including; faulty billings, a rotten service network, field officers bribery and low power supply.
The appointment of Ms Nsubuga, with an experience spanning over 15 years, will among others require the realignment of the business and manage systems that include; meter reading, revenue collection, protecting the company against losses and maintaining the business’ integrity.
According to a statement sent to Daily Monitor, Ms Nsubuga’s posting is in line with the board’s desire to realign the firm’s business strategies and operations amid challenging times, which have hugely damaged the firm’s image.
The statement said her experience in Energy distribution in the defunct Uganda Electricity Board and several frontline and management positions in Umeme, will be some of the key pointers that she might have to deploy to turn around Umeme’s fortunes. Over the years, power consumers have complained of Umeme services with a section of users threatening court action for poor services.
Amidst such challenges, her appointment including that of Mr Henry Rugamba, as the head of communications, might be a well calculated move at a time when Ugandans are massively suffering with a poor power network.